TuboWeb2 Support Continued
Here is the second day of TuboWeb2 Support Continued. Starting off the day with Marius’s email.
Anyway, in order to work, you have to click on the magic wand (then you will have “[select element]” enabled). when this is enabled, in the left pane, where the site is, you click in the fields you want to add data and chose what you need. and you continue like that for all fields, and at the end, for the submit button. just watch again the video demo, is very cleat there.
also, I can show you via team viewer. in just a minute, I can create a script.
you can check also the my forum and see how users are making script very easy.
Now you’re telling me to select the “Wand” again and build the script just as the video shows. The exact same way I built the first script and the software didn’t work. You sound just like a politician Marius.
I’m sorry Marius, your script builder just doesn’t work. It certainly isn’t me cause I can follow a simple video instruction. What I can’t follow and nobody else can either, is instructions that contradict one another which you are doing. Wand off, wand on!
You are more than welcome to showing me with team viewer how to build this script Marius. Just send me a time you want to arrange it.
Hope I was clear enough now.
And I will repeat my self. the script builder works like it made to work. all my templates were made with the script builder. also, the few users who created some scripts, didn’t complain like you. for them worked like it should. they only had questions about some coding. and all said that the script builder is very easy to use and a life saver for them, because, before, they were manually creating accounts on their secrets sites, now they automated the work with the script builder.
When Marius stated “didn’t complain like you.” I thought it was time to write this Post and let the general public read how TurboWare treats their customers. It’s frustrating enough learning a brand new software package that basically has no user instructions and the instructions that are available is out of date. But to have the owner belittle you as Marius did was the last straw for me.
I don’t feel it’s the customers responsibilities in debugging a companies software. That is what beta testing is for and why it’s used. All users that have bought TurboWeb2 must be feeling symptoms of what a beta tester goes through given a new software they just received with little if any instructions. Having spent almost 2 days on the above issue is ludicrous when you see how simple the problem could have been avoided with proper documented instructions. Or the least, a support personal that can fully understand English and converse clearly how to remedy the problem the support ticket is about.